A fix is available
APAR status
Closed as program error.
Error description
********************** START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * * APAR Type: Internal Approver Initials: EA Severity: 3 Reported Release: 623 Compid: 5724C04EP Tivoli Enterprise Portal ABSTRACT: Workspace Gallery sequence change fails PROBLEM DESCRIPTION: In environments having more than one version of the same agent, the Workspace Gallery feature may not allow workspace order to be changed or it may only allow some workspaces to be swapped but even then the final order may not be as specified. RECREATE INSTRUCTIONS: 1-Install customer provided nodestatus and saveexport data. 2-Navigate to the following Navigator node: IBMSAP1V9 mySAP Agent PP1-ps3181:mySAP RDX-PS3181_RDX_20:Ins CCMS Monitoring 3-Open the Workspace Gallery from the View menu 4-Drag and drop the right-most thumbnail image onto the left-most one Observe that the order remains unchanged LOCAL FIX: No workaround available *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
no workaround available
Problem summary
The portal client Workspace Gallery dialog reordering feature fails when multiple versions of workspaces exist. In environments having more than one version of the same agent, the portal client Workspace Gallery dialog may not allow workspace order to be changed or it may allow some workspaces to be swapped but the final order still may not be as specified.
Problem conclusion
The Workspace Gallery dialog logic was changed to correctly handle multiple workspace versions for the same Navigator node. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-IT
Temporary fix
Comments
APAR Information
APAR number
IV65192
Reported component name
TEP
Reported component ID
5724C04EP
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-09-24
Closed date
2015-01-21
Last modified date
2015-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
R630 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623"}]
Document Information
Modified date:
30 December 2022