APAR status
Closed as program error.
Error description
Very often there are cases in TSAm where orphan VMs or projects are found. There are 2 scenarios that often occur: 1) A project is in in Cancelled or Decommissioned status in TSAM but with virtual machines still left over in VMware. 2) A project is in Active state in TSAM but withouth any virtuall machines listed in TSAM and/or VMware. We need a workflow or script that is able to report on these cases, so as to first identify them before they cause issues in the environment, and subsequently 'fix'them i.e remove the inconsistencies/corruption.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: All users of Tivoli Service Automation Manager. **************************************************************** * PROBLEM DESCRIPTION: compareVMS rest call did not help identifying orphan projects or vms. **************************************************************** * RECOMMENDATION: Apply LA fix 7.2.4.4-TIV-TSAM-LA0003 to solve the problem. For permanent resolution apply Tivoli Service Automation Manager 7.2.4.6.
Problem conclusion
User has TSAM 7.2.4.4 solution ::The additional disk consumption value goes on increasing, needs to be reset to 0 on each refresh. Updated the java class files and listVMsOnVmwareHost.wkf and initialize to include more information. The fix for this APAR is contained in the following maintenance packages: | LA | 7.2.4.4-TIV-TSAM-LA0036 and 7.2.4.5-TIV-TSAM-LA0011.
Temporary fix
Comments
APAR Information
APAR number
IV64312
Reported component name
TSAM (& INSTALL
Reported component ID
5724W7800
Reported release
724
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-09-02
Closed date
2014-12-26
Last modified date
2014-12-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSAM (& INSTALL
Fixed component ID
5724W7800
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"724"}]
Document Information
Modified date:
09 November 2020