A fix is available
APAR status
Closed as documentation error.
Error description
After the 7241 --> 7244 upgrade, the VMControl related images are not being displayed in the Simple SRM UI. The TSAM 7241 environment had the Extension for VMControl installed it and worked correctly. IBM Tivoli Service Automation Manager - Extension for IBM Systems Director VMControl Version 2.4.2 Clearing the browser cache, unregistered and re-registered the images in the image library did not help. The images are never listed when attempting to create a project in Simple SRM.
Local fix
You can find the custom_web.war and extract it from the TSAM 7244 installation media, eg: /media/Apps/TSAM724/TSAMBASE7244/install/PMP/files/applications/ SimpleSRM/custom_web.war Backup your current custom_web.war from, /opt/IBM/SMP/maximo/applications/SimpleSRM Get the custom_web.war from the 7244 installation media and replace it in the above path. Deploy the new war using the steps given in the link below, http://pic.dhe.ibm.com/infocenter/tivihelp/v10r1/topic/com.ibm.t sam_7.2.4.4.doc/ext/t_ext_ui_war_deploy.html Then check if the images appear in Simple SRM create project offering.
Problem summary
Extension for VMcontrol v2.4.2 that is installed on TSAM 7.2.4.1 is not supported in Tsam 7.2.4.3.
Problem conclusion
Documented in this APAR that " Extension for VMcontrol v2.4.2 that is installed on TSAM 7.2.4.1 is not supported in Tsam 7.2.4.3."
Temporary fix
Comments
APAR Information
APAR number
IV55722
Reported component name
TSAM (& INSTALL
Reported component ID
5724W7800
Reported release
724
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-02-20
Closed date
2014-03-20
Last modified date
2014-03-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"IBM Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"724"}]
Document Information
Modified date:
03 October 2021