A fix is available
APAR status
Closed as program error.
Error description
********************** START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * * APAR Type: Field Approver Initials: RB Severity: 3 Reported Release: 623 Compid: 5724C04MS Tivoli Enterprise Management Server ABSTRACT: Agent times out during RTEMS shutdown processing PROBLEM DESCRIPTION: After an RTEMS begins shutdown processing, an agent can be timed out when the RTEMS takes more than a couple of minutes to perform shutdown. RECREATE INSTRUCTIONS: - start shutdown processing at the RTEMS with many agents connected to it. - If the RTEMS shutdown takes a long time to complete, you will see agents being marked offline while the RTEMS is still online at the HUB. LOCAL FIX: None. *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
Problem summary
After a remote monitoring server begins shutdown processing, an agent can be timed out if the remote monitoring server takes more than a couple of minutes to perform shutdown.
Problem conclusion
The code has been changed to stop processing heartbeats on a remote monitoring server after shutdown processing has started. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.3-TIV-ITM-FP0005
Temporary fix
Comments
APAR Information
APAR number
IV53798
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-08
Closed date
2014-04-28
Last modified date
2014-05-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R623 PSY
UP
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Document Information
Modified date:
06 May 2014