IBM Support

InfoSphere Business Glossary Anywhere: Term and category details are not displayed

Troubleshooting


Problem

When the "session integrity" feature of IBM WebSphere Application Server, Version 8, is set to ON, the details of glossary terms and categories are not displayed. In some cases, the message "HTTP 500 Internal Server Error" is displayed.

Cause

By default, "session integrity" in WebSphere Application Server is set to ON. As a result, if an authenticated page includes any unauthenticated resources from IBM InfoSphere Business Glossary Anywhere, these errors occur even though you are authenticated.

Environment

WebSphere Application Server, Version 8

Diagnosing The Problem

Follow these steps:
1. Open InfoSphere Business Glossary Anywhere.
2. Type some string in the Search field. Do either of the following actions:

    • Click one of the candidates in the auto-suggest list. The message "HTTP 500 Internal Server Error" is displayed.
    • Click Search to display results. Click one result in the search result list. Nothing is displayed.

Resolving The Problem

In WebSphere Application Server, click Application servers > server1 > Web container > Session management. Set "session integrity" to OFF.

[{"Product":{"code":"SSZJPD","label":"InfoSphere Business Glossary"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"IBM Information Server Business Glossary Anywhere","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7.0.1;8.7","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":null,"Platform":[{"code":"","label":""}],"Version":"8.0.0.5;8.0.0.4;8.0.0.3;8.0.0.2;8.0.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21569165

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