Fixes are available
APAR status
Closed as program error.
Error description
Watchdog process (kcawd) does not start if CANDLEHOME path is a subset of a CANDLEHOME path where kcawd is already running on the system For example, kcawd already running under /opt/IBM/itm__11 then when kcawd is to be started in /opt/IBM/itm__1 it will think it is already running and not start it.
Local fix
Problem summary
Watchdog process (kcawd) does not start if another Watchdog process is already running on the system with a value for CANDLEHOME which is a superset of the first. For example, it determines that kcawd for CANDLEHOME=/opt/IBM/ITM_1 is already running if there is a kcawd already running with a CANDLEHOME=/opt/IBM/ITM_10, since the first CANDLEHOME name is a subset of the second value. This can occur on the Monitoring Agent for Linux or UNIX.
Problem conclusion
The code was incorrectly comparing the value for CANDLEHOME and the process command path for the kcawd process. The code was changed to correctly compare the path names. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.3-TIV-ITM-FP0004 | fix pack | 6.3.0-TIV-ITM-FP0002
Temporary fix
Start the OS Agent (which starts the Watchdog kcawd process) on the CANDLEHOME which is the shorter name first. For example if there are two CANDLEHOMEs, /opt/IBM/ITM_1 and /opt/IBM/ITM_10, start the OS agent under /opt/IBM/ITM_1 first. Once the Watchdog process (kcawd) has started, then start the OS agent under the longer CANDLEHOME name.
Comments
APAR Information
APAR number
IV38381
Reported component name
ITM AGENT LINUX
Reported component ID
5724C04LN
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-20
Closed date
2013-07-12
Last modified date
2013-10-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT LINUX
Fixed component ID
5724C04LN
Applicable component levels
R623 PSY
UP
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Document Information
Modified date:
15 October 2013