Fixes are available
APAR status
Closed as program error.
Error description
The poller is updating the network views for all policies, even when there is not a view enabled for the policy. This is resulting in a lock of the monitors oql db.
Local fix
Restart poller
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 Users. * **************************************************************** * PROBLEM DESCRIPTION: * * POLLER IS UPDATING VIEWS FOR POLICIES THAT ARE NOT ENABLED * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * ****************************************************************
Problem conclusion
Poller was not filtering out disabled policies when updating views.
Temporary fix
Comments
APAR Information
APAR number
IV24928
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-18
Closed date
2012-10-08
Last modified date
2012-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 October 2012