Direct links to fixes
ITNMIP_Patch_V3.8.0.89_AIXPPC32
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
ITNMIP_Patch_V3.8.0.89_Win32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
APAR status
Closed as program error.
Error description
Collector ended suddenly at the end of its work during discovery. No additional information available at this time.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM 3.8 and ITNM 3.9 collector crashed suddenly leaving no * * logging. * **************************************************************** * PROBLEM DESCRIPTION: * * collector crashed at the end of discovery, leaving no * * logging to tell what happened. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * * | fix pack | 3.8.0-ITNMIP-FP0007 * ****************************************************************
Problem conclusion
set up logging to flush immediately. The log file name in Csv.cfg is used as log/err filename; if it doesn't exist, use the xxxCollector.cfg filename xxx. The log file name can use NCHOME in the path. eg. "$NCHOME/log/precision/genericCsv_collector.log"
Temporary fix
Comments
APAR Information
APAR number
IV23863
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-06-27
Closed date
2012-09-20
Last modified date
2012-09-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 August 2023