Direct links to fixes
ITNMIP_Patch_V3.8.0.89_AIXPPC32
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
ITNMIP_Patch_V3.8.0.89_Win32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
APAR status
Closed as program error.
Error description
Based on the core stack provided, it seems like there is yet another condition where the NetScreenInterface agent was not handling it properly. The device in question was returning empty nsVpnMonTunnelState list and the agent assume that the device will always return something
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.9 on all platform, i.e. Windows, Linux, Solaris * * and AIX * **************************************************************** * PROBLEM DESCRIPTION: * * During the discovery process, the NetScreenInterface agent * * is coring. * **************************************************************** * RECOMMENDATION: * * Upgrade to ITNM-IP | fix pack | 3.9.0-ITNMIP-FP0002 * * | fix pack | 3.8.0-ITNMIP-FP0007 * **************************************************************** The device in question was returning empty nsVpnMonTunnelState list and the agent assume that the device will always return something.
Problem conclusion
The NetSScreenInterfaces has been updated to avoid the crash from happening.
Temporary fix
Comments
APAR Information
APAR number
IV13415
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-01-19
Closed date
2012-02-20
Last modified date
2013-04-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 August 2023