Troubleshooting
Problem
HF installation fails due to unexpected error detected by Java Virtual Machine caused by shortage of shared resources
Symptom
While executing the entity deployer, a JVM error ia
seen without any useful information. This occurred on Sun Solaris OS
with Weblogic Application Server and Sun Java HotSpot
1.5.0_18.
This
could also be a potential problem on other OS/platforms such as SUSE/Red Hat
Linux using the above JDK vendor versions.
Error Message
# An unexpected error has been detected by HotSpot
Virtual Machine:
#
# SIGBUS (0xa) at pc=0xff390c50, pid=19585, tid=1
#
# Java VM: Java HotSpot(TM) Server VM (1.5.0_18-b02 mixed mode)
# Problematic frame:
# C [libc_psr.so.1+0xc50] _memset+0x70
#
# An error report file with more information is saved as hs_err_pid19585.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
Error '134' deploying to application server.
#
# SIGBUS (0xa) at pc=0xff390c50, pid=19585, tid=1
#
# Java VM: Java HotSpot(TM) Server VM (1.5.0_18-b02 mixed mode)
# Problematic frame:
# C [libc_psr.so.1+0xc50] _memset+0x70
#
# An error report file with more information is saved as hs_err_pid19585.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
Error '134' deploying to application server.
Resolving The Problem
One possible cause identified for this is the shortage of
shared resources in the environment for the deployment to
execute.
Freeing-up the
resources/memory by stopping other concurrent processes can help in overcoming
the issue.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
NFX8847
Product Synonym
[<p><b>]Function Area[</b><p>];Installation; JVM resources;[<p><b>]Severity[</b><p>];Normal
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Document Information
Modified date:
16 June 2018
UID
swg21553939