Fixes are available
IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.3 Fix Pack 5 (6.2.3-TIV-ITM-FP0005)
IBM Tivoli Monitoring 6.2.3 Fix Pack 2 (6.2.3-TIV-ITM-FP0002)
IBM Tivoli Monitoring 6.2.3 Fix Pack 4 (6.2.3-TIV-ITM-FP0004)
APAR status
Closed as program error.
Error description
********************** START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * * APAR Type: Field Approver Initials: MB Severity: 2 Reported Release: 622 Compid: 5724C04PS Tivoli Enterprise Portal Server ABSTRACT: ITM TIP web service won't initialize KFW_EWAS_HOME not found PROBLEM DESCRIPTION: Without the KFW_EWAS_HOME variable written to the pathsetup.sh script the following error may occur: org.apache.axis2.AxisFault: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target Updating CANDLEHOME/PLATFORMARCH/cq/pathsetup.sh will correct the problem temporarily but will reoccur after reconfigure of the TEPS. RECREATE INSTRUCTIONS: Could not recreate in house. LOCAL FIX: Update pathsetup.sh at this location: CANDLEHOME/PLATFORMARCH/cq/original/pathsetup.sh With the KFW_EWAS_HOME value. It should make the change persistant after a reconfigure. *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
Update pathsetup.sh at this location: CANDLEHOME/PLATFORMARCH/cq/original/pathsetup.sh With the KFW_EWAS_HOME value. It should make the change persistant after a reconfigure.
Problem summary
The Tivoli Integrated Portal (TIP) Web Service will not initialize when the KFW_EWAS_HOME variable is not defined in the pathsetup.sh script. The following error may occur: org.apache.axis2.AxisFault: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target
Problem conclusion
Added the KFW_EWAS_HOME to the original pathsetup.sh to persist the export of the KFW_EWAS_HOME variable to the runtime copy of pathsetup.sh. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0008 | fix pack | 6.2.3-TIV-ITM-FP0001
Temporary fix
Modify the pathsetup.sh file in: CANDLEHOME/PLATFORMARCH/original Add the following 2 lines just before the TEPS_JAVA_HOME env variable: KFW_EWAS_HOME=|CANDLEHOME|/|BINARCH|/iw export KFW_EWAS_HOME
Comments
APAR Information
APAR number
IV10442
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-10
Closed date
2012-02-02
Last modified date
2012-03-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEPS
Fixed component ID
5724C04PS
Applicable component levels
R622 PSY
UP
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Document Information
Modified date:
28 March 2012