Troubleshooting
Problem
BP fails to send some XML files to WebSphere server. Some files send successfully and others fail at the commit step with the same BP, same destination server, and same Queue.
Symptom
Error messages in WebSphereMQSuite.log:
[2008-08-21 08:13:43.32] ERROR 000000000000 GLOBAL_SCOPE <WSMQSession-svgt99:-7cf9f8c3:11bd762db93:-3b7a-28820343> MQException during MQCMIT: CC=2 RC=2009 CONNECTION_BROKEN
com.ibm.mq.MQException: MQJE001: Completion Code 2, Reason 2009
at com.ibm.mq.MQQueueManager.commit(MQQueueManager.java:2266)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQSession.commit(WSMQSession.java:332)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQImpl.commit(WSMQImpl.java:227)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQImpl.processData(WSMQImpl.java:81)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper.java:1671)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.java:559)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.next(ActivityEngineHelper.java:339)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.doWork(WorkFlowQueueListener.java:321)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQueueListener.java:202)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:163)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:149)
at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTransporter.java:331)
at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Worker.run(BasicExecutor.java:496)
at java.lang.Thread.run(Thread.java:595)
[2008-08-21 08:13:43.352] ERROR 000000000000 GLOBAL_SCOPE <WSMQSession-svgt99:-7cf9f8c3:11bd762db93:-3b7a-28820343> MQException during MQCLOSE: CC=2 RC=2019
com.ibm.mq.MQException: MQJE001: Completion Code 2, Reason 2019
at com.ibm.mq.MQManagedObject.close(MQManagedObject.java:400)
at com.ibm.mq.MQQueue.close(MQQueue.java:1720)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQSession.closeAllQueues(WSMQSession.java:310)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQSession.closeSession(WSMQSession.java:115)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQImpl.closeSession(WSMQImpl.java:142)
at com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQImpl.processData(WSMQImpl.java:80)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper.java:1671)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.java:559)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.next(ActivityEngineHelper.java:339)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.doWork(WorkFlowQueueListener.java:323)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQueueListener.java:202)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:163)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:149)
at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTransporter.java:331)
at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Worker.run(BasicExecutor.java:496)
at java.lang.Thread.run(Thread.java:595)
[2008-08-21 08:13:43.352] ALL 000000000000 GLOBAL_SCOPE <WSMQSession-svgt99:-7cf9f8c3:11bd762db93:-3b7a-28820343> ##[DEBUG]## Closed Session
Cause
The 2009 and 2019 Connect Broken error messages are returned from the WebSphere MQ Server and are not generated in Sterling B2B Integrator. The connection may be broken for a number of reasons and the 2009 return code indicates that something prevented a successful connection to the Queue Manager.
Resolving The Problem
The following message board gives more details about the issue and recommendations for firewall and WebSphere MQ Server settings to help resolve the 2009 Connection Broken error message:http://www.mqseries.net/phpBB2/viewtopic.php?p=228149&sid=86f0e6dcf33a3654de2c6c39e711115d
Historical Number
NFX3478
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Document Information
Modified date:
11 October 2019
UID
swg21553200