Troubleshooting
Problem
Control Center mysqld-nt.exe (MySQL) is using 100% CPU on Windows server for hours
Symptom
Sterling Control Center 4.2.02
The executable file for
MySQL (mysqld-nt.exe) is using 100% CPU on Windows server for hours. This
occurs when the Prod database begins to move data to the Staging database. In
particular, it appears that the CE_STATS_LOG table in the database is the
culprit.
Data must be manually removed from the CE_STATS_LOG table. Re-initializing the databases temporarily will resolve this until the Prod database again begins moving data to the Staging database.
Error MessageCPU for MySQL at 100% - Performance Issue
Taking seven hours for prodPurge to complete.
Resolving The Problem
Apply fix from SR 1371147.
Fix is included in Sterling Control Center 4.2.05.
Historical Number
NFX3848
Product Synonym
[<p><b>]Escalation ID[</b><p>];1371147;[<p><b>]Fix ID[</b><p>];1371147;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix
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Document Information
Modified date:
17 December 2019
UID
swg21552217