Sterling Control Center monitoring error on node 2 involving SOARequstHandler and SOA_MessageHandler on node 1
Sterling Control Center monitoring one node of a GIS cluster. When
monitoring Node 2 an error occurs regarding the SOARequestHandler and the
SOA_MessageHandler bp on Node 1.
SOA.properties on node 1 have been
modified (despite documentation that advises against making changes to this
property file because of unpredictable behavior) at some point to a different
SOAP ports for both http and https.
Some SOA.properties overrides
in the customer_overrides.properties file which mention namespace values. These
changes to the properties files have only been observed on node 1 and not on
node 2 where the SCC is working.
Customer stated that professional
services was on site developing a Soap Service and made these property
changes. There is concerned that there have been other property file changes
that could be affecting node 1 and the SOA.properties, but there is no way to
know which properties (if any) are affected.
.
Error Message
com.sterlingcommerce.woodstock.workflow.WorkFlowException: The value
of the attribute "prefix="xmlns",localpart="s",rawname="xmlns:s"" is invalid.
Prefixed namespace bindings may not be empty.
namespaces.properties contained a malformed entry that needed to be
corrected. After removing the last line that contained only "s" and restarting
GIS the web service worked correctly. If you receive a similar error review
the namespace.properties file for similar configuration problems.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
[<p><b>]Escalation ID[</b><p>];00208125;[<p><b>]Severity[</b><p>];Critical;[<p><b>]Type[</b><p>];NormalFix