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Error: 'You don’t have access to this view' while navigating to a custom JSP page

Troubleshooting


Problem

Error: 'You don’t have access to this view' while navigating to a custom JSP page

Symptom

The user might face "You don’t have access to this view" error while navigating to a custom page.

This happens when the user is not granted permission for that resource

You can check yfs_resource_permission table for the resource id of that page to find out whether permission is granted or not for that page.
resource id of the page can be obtained from configurator: platform > presentation> resources > <desired entity>
if the permission is granted for a resource an entry will be made into yfs_resource_permission with active_flag=Y

Resolving The Problem

To resolve the issue permission need to be granted for that resource
In configurator navigate to Platform > Security > Groups
Select the group of the user, choose permissions tab
Expand the permission for required entity
Grant permission for required resource and save

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX4570

Document Information

Modified date:
16 June 2018

UID

swg21551753