error ept0038: Failure Renaming/Deleting File - Hotfix installation failed

Resolving The Problem

This error can be caused by one of the following issues:

1) A Yantra executable that is being patched is currently running.
2) Improper network permissions.
3) Insufficient disk space.
4) Media errors. (bad/corrupted disk)



1) Since this issue is almost always caused by the first issue, the first thing you should do is run the following commands at the command prompt to see if any Yantra applications are running:

ps -ef |grep wh960.exe

ps -ef |grep nnetd

ps -ef |grep <paste the value of $DCS_BASE here>

ps -ef |grep wh

If one of these is running, exit the process, or use "kill -9" if necessary, and then re-run the Hotfix patch.



2) If you are logged in as a user that does not have permission to write to the $DCS_BASE/obj folder, you may get this error. Log in as the correct user, or talk to your system admin to resolve this.



3) Use the "df -b" command to check the available disk space on your folder/partition. If not, you wiill need to delete some files that you do not use. We recommend you back these files up, or make sure you can get them from somewhere before you delete them. If this is too much trouble, check with your system administrator to see if they can simply allocate more space to you.

It is a common practice for users to archive old hotfix patches on their machine in the folders:

$DCS_BASE/hotfix/<hotfix number>
$DCS_BASE/hotfix/<HF number>/backup

Keep in mind, the original files you received from Yantra (either on CD or by downloading from the FTP site) should always be available, so there is no need to save them locally. This is especially true of the .rtp file, which may be over 250 MB alone. If you have files in the /backup folder, you will want to save these, as they are necessary to roll back to a previous hotfix if you have issues with the new hotfix.

It is recommended that you archive the /backup folder and delete the downloaded files, especially the .rtp file to prevent space issues from occurring.



4) If the above issues all check out, you may be experiencing media errors. This can occur with old, damaged or corrupted storage media. Have your admin check the disk for errors.