IBM Support

Cannot find ocx file / regsvr32 Usage filenam.ocx not an executable file and no registration helper is registered for this file type.

Troubleshooting


Problem

Cannot find ocx file / regsvr32 Usage filenam.ocx not an executable file and no registration helper is registered for this file type.

Symptom

PART: Manifest 6.2 SP1 DCS
COMPONENT: Manifest Client

Cannot find ocx file / regsvr32 Usage filenam.ocx not an executable file and no registration helper is registered for this file type.

Cause

Resolving The Problem

Copy the .ocx file fom <Windows Home>\System32 directory in a working client (i.e. some other windows PC where the manifest or dashboard client is installed) to the current one where the installation is failing.
Register the ocx file as follows -
regsvr32 C:\WINNT\System32\filename.ocx

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI48986

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
25 June 2018

UID

swg21549461