Troubleshooting
Problem
Removing entries from the exception console which are in pending re-process error
Symptom
PART: Yantra 5.0 SP2
There are certain exceptions in the exception
console. We would like to get rid of the exceptions from the exception consoles
as we have manually resolved the errors by using the API tester. How do we do
it?
Cause
Resolving The Problem
The following could be done to remove entries from the exception console:
-
Remove the exception entries from interop_error_dispatch table.
- In the
yfs_reprocess_error table update the state to 'Fixed'
This should remove
the entries from the exception console which are under pending reprocess
status.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
PRI49244
Product Synonym
[<p><b>]Fact[</b><p>];
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Document Information
Modified date:
16 June 2018
UID
swg21548616