Question & Answer
Question
How to troubleshoot Loftware printing
Cause
Answer
Depending on the printer setup, the $LOFTWARE_INTALLATION/WDDrop/Error could
retain error logs. However, the most consistent way to look for errors in
Loftware printing is to log into the "LPS Status Client" and then looking for
"Critical Failures" under the printer with which you are concerned. Here all
the failed prints will be listed and they can sorted by time. Double-clicking a
failed print will list the print data along with the cause of the print
failure.
Every print has a two components: print format (.lwl file) and
print data (.pas file format data). If we instruct a printer to print as per a
.lwl file and if that file is missing in the Loftware server, then the printer
will not be capable printing even if it has the print data.
Historical Number
PRI49612
Product Synonym
[<p><b>]Fact[</b><p>];
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Document Information
Modified date:
16 June 2018
UID
swg21548464