APAR status
Closed as program error.
Error description
Environment: IBM Maximo Asset Management 7.5.0.11 Build 201610201952 DB Build V75011-00 Mobile 7.5.0.0-20150311-1242 Build 20110421-1725 DB Build V7500-07 HFDB Build HF7500-00 IBM Maximo Asset Configuration Manager 7.5.1.1-20170303-1120 Build 20110623-0835 DB Build V7511-07 HFDB Build HF7511-45 IBM Maximo for Transportation 7.5.1.0-20170316-1648 Build 20170316-1648 DB Build V7510-10 HFDB Build HF7510-40 Tivoli's process automation engine 7.5.0.11-IFIX20170308-1355 Build 20161020-1751 DB Build V75011-17 IBM Maximo for Service Providers 7.5.3.0-20161230-1352 Build 20161230-1352 DB Build V7530-19 HFDB Build HF7530-08 IBM Maximo Asset Management Scheduler 7.5.2.0 Build 20161020-1751 DB Build V7520-189 IBM Maximo Calibration 7.5.0.0 Build 20161020-1751 DB Build V7501-05 IBM TPAE Integration Framework 7.5.1.6 Build 20161012-1035 DB Build V7516-03 Concerns/Problem: Cannot Select/Deselect Price Schedule We upgraded Maximo from 7.5.0.5 to 7.5.0.11 and the Service Provider to 7.5.3.0-20161230-1352. We are getting following error when a user tries to execute Select action ->Select/Deselect Price Schedule in PRODUCTION. BMXAA0024E - The action SAVE is not allowed on object PLUSPWO. Verify the business rules for the object and define the appropriate action for the object. This issue only occurs to the users who can access one site or several sites only. If a user can access all sites, this user does not get the above error. Steps to replicate the issue: 1. Create a new user who can access one site only (e.g. BEDFORDSITE). 2. Log onto Maximo using the user created above. 3. Create a new customer 4. Create a customer agreement for the above customer. 5. Create a new Work Order from Work Order Tracking (SP) application 6. Set the above customer to the work order. 7. Perform Select action ->Apply Customer Agreement. It applies customer agreement successfully. 8. Execute Select acion -> Select/Deselect Price Schedule. Get the below error: BMXAA0024E - The action SAVE is not allowed on object PLUSPWO. Verify the business rules for the object and define the appropriate action for the object.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Service Provider Users * **************************************************************** * PROBLEM DESCRIPTION: * * User cannot Select/Deselect Price Schedule in rel 7.5.0.11, * * getting: * * * * BMXAA0024E - The action SAVE is not allowed on object * * PLUSPWO. * * Verify the business rules for the object and define the * * appropriate action for the object. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This occurs in Service Provider but is fixed in core maximo. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.9 Product
Temporary fix
Comments
APAR Information
APAR number
IV98009
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-13
Closed date
2017-07-20
Last modified date
2017-07-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
maximo
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023