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How do I manually print Case/Pallet LPN labels for Inbounds using Nwms PCA (2.5)? Print Case/Pallet LPN Label Not Working

Troubleshooting


Problem

How do I manually print Case/Pallet LPN labels for Inbounds using Nwms PCA (2.5)? Print Case/Pallet LPN Label Not Working

Symptom

How do I manually print Case/Pallet LPN labels for Inbounds using Nwms PCA (2.5)?

I am trying to manually Print Case/Pallet LPN Label. On choosing the shipment line and clicking on the "Print" Action button, nothing happens. How do I solve this issue?

Cause

Resolving The Problem

1> Configurations required:

Check if:
The Label Format provided by the Yantra nWMS - Distribution PCA for the License Plate Label is YNW_LPN_LABEL_FORMAT is associated to the Printer Type configured under:
WMS --> System Administration --> Devices --> Printer -->Printer1 (right click Details)

2> Where do I select this option?

This option is available for only certain group users. And typically these users should be Warehouse Managers. So, when creating the user for the receiving node, associate the Menu Group to WMS Warehouse Manager and subscribe it to YNWWarehouseManager group subscription.


3> Simulation Steps:

1. Log-in as warehouse manager user to Yantra.
2. Navigate to Inbound -> Print Case/Pallet LPN labels
3. System will display the screen Print Case/Pallet LPN Label
4. Select the Shipment No or OrderNo -> Proceed
5. Select the lines to print and choose the Print Action Button.
Note: The lines should be existing before-hand. In-case if there is a need to add a new line which is not part of the shipment/Order, then it can be added manually in the textbox.
6. Specify the Printer, Document to Print and No. of copies -> OK

The label should be printed without any issues.

4> Debug pointers:

Call getLinesToReceive API to verify if there are any lines existing for the Order/Shipment to be received. If the API returns 0 records, then the printing action cannot be performed.

5> Sample detailed simulation steps:

1. Create Inbound Order for item I1.
2. Schedule the Order, Release the Order.
3. Create inbound shipment for the Order. Shipment will be in Created status and Order will go to Included in shipment.
4. Confirm the shipment, start the Receipt, Order moves to Shipped status.
5. Log-in as the user created in Step 2.
6. Navigate to Inbound > Print Case/Pallet LPN Label menu option.
7. Specify the shipment# by selecting using look-up button, the shipnode and the seller fields will get populated.
8. Specify the Order# by selecting using look-up button.
Note: When we have the Order, it is not mandatory to select the Item or UOM
9. Select the Label Type [Case or Pallet] and choose the option "Proceed"
Observation: If there are receivable lines existing for the Order, the line will automatically be populated before hand along with the options to add new lines that was not a part of the Order.
10. For the shipment lines specify Quantity Per Label and No of labels and click Print button
11. Pop-up window appears with:
Printer Service name - Drop down
Printer name.
No of copies to print.

12. Click OK, system will print the required labels.
Observation: Container labels can be printed through Zebra printer and the printer should be configured accordingly.

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Historical Number

PRI49712

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21547994