APAR status
Closed as program error.
Error description
Text (.txt) file attachments lose their line formatting when printed using Print with Attachments PROBLEM: client's attached text files have lots of formatting - boxes, lines, underscores for signatures, etc. These are all laid out so they look "neat" in the file (and when viewed on screen in maximo). When they print these with the workpack using Direct print with Attachments (DPA) this formatting is compromised as the text is "moved" to accommodate page margins. PERFORMANCE ISSUE: n/a STEPS TO REPRODUCE: create a text file that has relatively long lines and use characters like | and _ and - to create boxes and other formatting. Relatively long, as in 60 characters, or more per line log into a maximo 7.6.05 ensure that system property mxe.report.birt.useapplet is 0 (false) go to work order tracking application attach this text file to a work order view attachment in maximo, it will open in text editor and look exactly as it did when you created it use print with attachments to print this work order the text formatting of the attachment will be different. Long lines will word wrap causing the boxes and formatting you made to not appear the same in the output CURRENT ERRONEOUS RESULT: the text will word wrap because when we build th eworkpack the margins of the attachment get altered so the document no longer prints in the formatted manner EXPECTED RESULT: as was the case in earlier (pre 7.6.05) releases, the text file should print exactly hos it looks in Maximo ADDITIONAL INFO: confirmed by Dev (SM) this is a bug ENVIRONMENT (SYSTEM INFO): Maximo 7.6.05
Local fix
a) reformat the txt files or b) convert them to pdf or word format
Problem summary
**************************************************************** * USERS AFFECTED: * * Users who use Direct Print with Attachments of txt * * attachments. * **************************************************************** * PROBLEM DESCRIPTION: * * Direct Print with Attachments prints text file using bigger * * font and wide margin. Because of this less number of * * characters are printed in one line. Also if there are boxes * * etc then those will not be printed correctly. * **************************************************************** * RECOMMENDATION: * * Apply latest Fixpack * ****************************************************************
Problem conclusion
Problem is resolved in Fixpack 7.6.0.9
Temporary fix
Comments
APAR Information
APAR number
IV95696
Reported component name
BIRT INTEG-REPO
Reported component ID
5724R46B1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-02
Closed date
2017-05-23
Last modified date
2017-05-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
BIRT INTEG-REPO
Fixed component ID
5724R46B1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
10 April 2023