APAR status
Closed as program error.
Error description
Direct print cutting off JPEG images in v76 Steps to replicate: 1)from work order tracking(WOTRACK) application, attach jpg image to any Work Order, preview the jpg attachment to ensure it is viewable from Maximo application 2)click on Pring With Attachments icon located on the application's toolbad(for ex: using Wo Details report) 3)once the report prints along with the image, the printout only shows a part of the image and not the entire image. The sizing of the image is wrong.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users who use Direct Print with Attachments of image * * attachments. * **************************************************************** * PROBLEM DESCRIPTION: * * Direct Print with Attachments prints only a part of image * * attachments when the normal size of the attachment does not * * fit in a page. * **************************************************************** * RECOMMENDATION: * * Upgrade to the latest release. * ****************************************************************
Problem conclusion
Problem is resolved in Fixpack 7.6.0.9
Temporary fix
Comments
APAR Information
APAR number
IV95563
Reported component name
MAXIMO SYSTEMS
Reported component ID
5724R46AV
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-02
Closed date
2017-05-23
Last modified date
2017-05-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SYSTEMS
Fixed component ID
5724R46AV
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
23 May 2017