APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Go To the Labor Reporting application 2. Click on New Row button 3. On the Charge Information section 4. Click on the double arrow next to the Work Order field 5. Select the 'Open Map' option 6. Click on Cancel to close the Map window 7. Go back to the Start Center 8. Go To the Labor Reporting application 9. The following error message is displayed: The System could not load the application. Retry the action or return to the Start Center CURRENT ERRONEOUS RESULT: User is not able to access Labor Reporting application's Open Map EXPECTED RESULT: User should have no problem to access Labor Reporting application's Open Map.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All users that use Maximo for Spatial 7.6.0.1. * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN USER TRIES TO ACCESS THE LABOR REPORTING APPLICATION, * * GETSERROR: THE SYSTEM CANNOT LOAD THE APPLICATION * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Code change to solve the problem.
Temporary fix
Comments
APAR Information
APAR number
IV93743
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-26
Closed date
2017-03-14
Last modified date
2017-03-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
14 March 2017