Direct links to fixes
7.1.0-TIV-NCI-ZLINUX-FP0008
7.1.0-TIV-NCI-WINDOWS-FP0008
7.1.0-TIV-NCI-SOLARIS-FP0008
7.1.0-TIV-NCI-AIX-FP0008
7.1.0-TIV-NCI-LINUX-FP0008
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 8(7.1.0-TIV-NCI-FP0008)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 9(7.1.0-TIV-NCI-FP0009)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 10(7.1.0-TIV-NCI-FP0010)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 11(7.1.0-TIV-NCI-FP0011)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 12 (7.1.0-TIV-NCI-FP0012)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)
APAR status
Closed as program error.
Error description
For every Suggested Related Events Group there is an SQL select count() statement being run by the underlying policy which provides data to the 'Group Sources' UI portlet When there is a large number of Suggested Related Events groups it takes a considerable time before all of the SQL statements have executed and the results are finally populated in the UI portlet Due to this portlet frequently times out with a message 'Failed to load data!'
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All Impact Users * **************************************************************** * PROBLEM DESCRIPTION: * * GUI Freeze opening the 'Group Sources' UI portlet and * * frequently timing out with a message 'Failed to load data!'. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: |Fix Pack | 7.1.0-TIV-NCI-FP0008
Temporary fix
Comments
APAR Information
APAR number
IV89930
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-12
Closed date
2016-11-01
Last modified date
2016-11-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
Document Information
Modified date:
27 April 2020