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Incorrect Inventory Picture for SKU: INV Discrepancy/Mismatch : Bar Code Translation Problem.

Troubleshooting


Problem

Incorrect Inventory Picture for SKU: INV Discrepancy/Mismatch : Bar Code Translation Problem.

Symptom

PART: Inventory 5.1.1 SP2 DCS
COMPONENT: 00051 Inv Inquiry
DATABASE: Oracle - 7.3.4

Using function ID 00051 (Inventory Inquiry) for SKU XXXXXX, inventory for SKU YYYYYYY is displayed.

Inventory exists for both SKUs separately in both warehouse and Locn_Inv tables, but inventory is incorrectly displayed.

These are independent SKUs.

The problem: Bar Code Translation for the SKU was setup incorrectly.

Cause

Resolving The Problem

The investigation steps are attached with case 12967 in a file for future reference.

Steps Followed :
* Check the SKU INV in all views on Inventory Inquiry ( 00051 ) screen: WHSE, LOCN, Detail.
* SKU XXXXXX was being translated to YYYYYYY in WHSE and LOCN views.
* Checked INV in SQL: INV existed for both SKUs seperately.
* Something is wrong with translation of SKU on Inventory Inquiry ( 00051 ) screen.
* Check "Val Type" for Inventory Inquiry ( 00051 ) in Function Profile Setup ( 09753 ); the value is "04".
* Check "Bar Code Type and their priorities" for given "Val Type" in "Bar Code Val Prty Setup" (function ID 09308).
* These Bar Code Types are activated based on length of string entered
* In this case, most of the Bar Code Types were fixed length and the length was greater than the SKU length (10 characters)
* Bar Code Type A2 was set up with variable length.
* Checked the Bar Code for Item ID
* Check The "Bar Code Type", "Bar Code" and "SKU" setup in Bar Codes Transln Setup (function ID 09309)

Bar code is incorrectly mapped to SKU:

A2 257A574G01 257A574GN1
A2 257A574G01-CH 257A574GN1

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI48704

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21545897