APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: PROBLEM: When trying to log into Maximo 7.6.0.2 with internet explorer 11 and having compatibility mode enabled it throws an error (yellow triangle in bottom left corner (IE) message when you first get to the page and some of the toolbars don't display correctly. (toolbar icons not aligned correctly.) PERFORMANCE ISSUE: No STEPS TO REPRODUCE: Enable compatibility mode for IE 11. Log in to Maximo using IE11. you will see error when you first display page. (yellow triangle in bottom left corner (IE) CURRENT ERRONEOUS RESULT: Layout of page not correct and errors on the page. (toolbar icons not aligned correctly.) EXPECTED RESULT: You should be able to use Compatibility mode with Maximo. ADDITIONAL INFO: N/A ENVIRONMENT (SYSTEM INFO): 7.6.0.2. LOCAL FIX: None
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IE 11 browser * **************************************************************** * PROBLEM DESCRIPTION: * * ERRORS WHEN USING IE11 COMPATIBILITY MODE AND MAXIMO * * 7.6.0.2. * **************************************************************** * RECOMMENDATION: * * Fixed in Tpae 7.6.0.4 fix pack. * ****************************************************************
Problem conclusion
Added meta tag to force compatibility mode off for Maximo.
Temporary fix
Comments
APAR Information
APAR number
IV78835
Reported component name
ADMIN & SECURIT
Reported component ID
TIVOADMIN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-13
Closed date
2016-01-04
Last modified date
2016-01-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ADMIN & SECURIT
Fixed component ID
TIVOADMIN
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 January 2016