APAR status
Closed as program error.
Error description
A blank or truncated screen is shown after the user session expires when using LDAP authentication. ERROR DESCRIPTION: When a user's session expires in Maximo, and they click on something within the system, it does not gracefully log them out. Instead the screen "splits" showing the expired page on the bottom, and a cut-off login screen on the top. This only happens when using LDAP authentication. STEPS TO REPRODUCE: Login to a Maximo environment with LDAP authentication. Wait for the session to expire. Click anywhere in the screen. A blank or truncated screen will be shown. CURRENT ERRONEOUS RESULT: A blank or truncated screen is shown when the session expires. EXPECTED RESULT: It should show the logout screen. ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 8.5.5.3 Version Tivoli's process automation engine 7.6.0.0-IFIX20150603-1517 Build 20141117-2230 DB Build V7600-218 HFDB Build HF7600-02 IBM TPAE Integration Framework 7.6.0.0 Build 20141117-1800 DB Build V7600-15 IBM Maximo Asset Management 7.6.0.9 Build 20141117-2230 DB Build V7600-00 Server OS Windows 6.3 Server DB Microsoft SQL Server 11.0
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * A BLANK OR TRUNCATED SCREEN IS SHOWN AFTER THE USER SESSION * * EXPIRES WHEN USING LDAP AUTHENTICATION * **************************************************************** * RECOMMENDATION: * * Fixed in Tpae 7.6.0.4 fix pack. * ****************************************************************
Problem conclusion
Set absolute positioning on relogin iframe.
Temporary fix
Comments
APAR Information
APAR number
IV77479
Reported component name
ADMIN & SECURIT
Reported component ID
TIVOADMIN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-09-25
Closed date
2016-02-12
Last modified date
2016-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ADMIN & SECURIT
Fixed component ID
TIVOADMIN
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
12 February 2016