APAR status
Closed as program error.
Error description
This causes issues as Maximo defaults certain dates using the server time regardless of the Profile>Default Information Time Zone is set to. . Steps 1) Go to Work Order Tracking application 2) Create new Work Order and SAVE the Work Order 3) Change Status to In Progress 4) Check the Actual Start Date on the WO to see the DATE/TIME (should reflect EST) 5) Change the Date and Time Setting then change the Time Zone to CT on your Desktop 6) Click in the Actual Finish Date on the WO and use the related Calendar control for this date NOTE it àÉ s using a CT DATE/TIME as it appears to be pulling this date from the Local machine and NOT the server . Additional Comments The client believes that the Calendar should pull the time from the Server and NOT th elocal machine. Application Work Order Tracking Industry Solution N/A
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Users * **************************************************************** * PROBLEM DESCRIPTION: * * Date/Time Calendar Control uses local machine time for * * default time instead of user profile time zone or server * * time zone. * **************************************************************** * RECOMMENDATION: * * Upgrade to latrest release. * **************************************************************** This causes issues as Maximo defaults certain dates using the server time regardless of the Profile>Default Information Time Zone is set to. Steps 1) Sign Into Maximo and Go to Work Order Tracking application. 2) Create new Work Order and SAVE the Work Order. 3) Change Status to In Progress. 4) Check the Actual Start Date on the WO to see the DATE/TIME (should reflect the user profile time zone or server time zone). 5) Sign Out of Maximo. 6) From Windows desktop system tray change the Date and Time Setting then change the Time Zone to one that doesn't match the profile time zone. 7) Sign Into Maximo and Go to Work Order Tracking application and retrieve record. 8) Click in the Actual Finish Date on the WO and use the related Calendar control for this date and press Ok button to select the default date/time. Current result: It appears to be defaulting this time from the local machine and NOT the server. Expected result: The Calendar should default the time from the Server and NOT from the local machine.
Problem conclusion
Date/Time Calendar Control uses the user profile time zone or server time zone to default the current time. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Fix Pack Release 7.5.0.9 TPAE
Temporary fix
Comments
APAR Information
APAR number
IV76322
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-08-27
Closed date
2015-09-09
Last modified date
2015-09-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
09 September 2015