Direct links to fixes
4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002
APAR status
Closed as program error.
Error description
On a fresh 3.9 isntall (tested on fresh fp4 as customer reported) it seems we have 2 wrong path definitions in both ncp_webtool_style.css and ncp_wt_border.tmpl files. /opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/ isc.ear/ncp_webtools_tip.war/styles/ncp_webtool_style.css and /opt/IBM/tivoli/netcool/precision/scripts/webtools/etc/templates /ncp_wt_border.tmpl
Local fix
we have manually edited both: For ncp_wt_border.tmpl: Old: <img src="images/spacer.png" border="0" width="1" height="1"> New: <img src="styles/images/spacer.png" border="0" width="1" height="1" For ncp_webtool_style.css: Old: /ibm/console/images/isclite/content/portlet_titlebar_bkg.gif New: /ibm/console/themes/ISCTheme/images/content/portlet_titlebar_bkg .gif
Problem summary
**************************************************************** * USERS AFFECTED: * * All * **************************************************************** * PROBLEM DESCRIPTION: * * Images show as missing. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0005 * * | fix pack | 4.1.1-ITNMIP-FP0002 * ****************************************************************
Problem conclusion
| fix pack | 3.9.0-ITNMIP-FP0005 | fix pack | 4.1.1-ITNMIP-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV68952
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-01-27
Closed date
2015-07-09
Last modified date
2015-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
R411 PSN
UP
R411 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
09 July 2015