Troubleshooting
Problem
ODBC Microsoft Access Driver Login Failed - Not a Valid Password
Symptom
Error: ODBC Microsoft Access Driver Login Failed - Not a Valid Password
Error occurs during login to Director or when running Computer Name Sync utility
Cause
The GentranDirector.mdb file has been set to a read-only status
Resolving The Problem
Change the Gentrandirector.mdb properties so the status is not read-only:
- Find the Gentrandirector.mdb file in the C:\Program Files\COMMERCE Connection32\Database directory
- Highlight the file, right click and choose Properties
- Under Attributes, uncheck the Read-Only option
- Click Apply
- Click OK to save the changes
[{"Product":{"code":"SS6UP7","label":"Sterling Gentran:Director"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.5;5.4;5.3.01","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
PRI1013;SCI45675
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Document Information
Modified date:
16 June 2018
UID
swg21532791