A fix is available
APAR status
Closed as program error.
Error description
standby HUB resends events when its role changes to primary HUB. RECREATE INSTRUCTIONS: 1. Stop Acting HUB. 2. Create an event on agent. 3. Standby HUB receive the event before becoming acting HUB. 4. The EIF event is sent with empty msg slot or insufficient slots. Approver Initials : BG
Local fix
Do not connect agents directly to a HUB or MIRROR TEMS. You should connect agents to Remote TEMS.
Problem summary
The monitoring server resends events when its role changes from mirror to primary monitoring server. An agent can connect to a mirror monitoring server and raise an event that is forwarded to an event server. The mirror will then force the agent back to the primary monitoring server where the same event will be sent again to an event server. Under the proper conditions, the mirror monitoring server can send an event to an event server and then become the primary monitoring server and resend the event to an event server.
Problem conclusion
The code has been changed to not raise an event until the mirror monitoring server becomes the primary monitoring server. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0005
Temporary fix
Do not directly connect agents to the primary or mirror monitoring server.
Comments
APAR Information
APAR number
IV67772
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-12-10
Closed date
2015-01-21
Last modified date
2015-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R630 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623"}]
Document Information
Modified date:
30 December 2022