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Information on Service Code indicators for UPS using YCS

Troubleshooting


Problem

Information on Service Code indicators for UPS using YCS

Symptom

PART: Manifest 6.2 SP2 DCS
COMPONENT: YCS 2.0

Service Code indicators for UPS how are they converted for UPNA and UP2A.

Cause

Resolving The Problem

We checked the service code (UPS calls it service type) of YCS/YCS documentation with the UPS documentation. They matched correctly for both "UPS Next Day Air Early AM" ("14") and "UPS 2nd Day Air AM" ("59"). But please note that what gets generated on Tracking# is not "Service Type" but "Service Level Indicator". "Service Level Indicator" is derived from "Service Type" and additional Special Services. For "Service Type" "14" with no extra service, "Service Level Indicator" is indeed "15". And YCS also generates it as "15". And "59" with no extra services we generate it with "07".

This is how DCS/YCS work.

DCS: In order download, you can download all the special services in a record type called "ORDNAM" and it gets stored in "ORD_REL_NAM_VALUE". When DCS has to generate a tracking # for a carton (manifest client/wh132), it passes the special services to YCS.

YCS:
Mapping between YCS and UPS:
Service column in YCS_CARRIER_SERVICE maps to "Service Type" of UPS.
SpecialServiceGroup in YCS_CARRIER_SPECIAL_SERVICE maps to "Service Level Indicator" of UPS.
List of all Special Services for the "Service Level Indicator" is stored in YCS_SPECIAL_SERVICE_GROUP table for the SpecialServiceGroup in YCS_CARRIER_SPECIAL_SERVICE.

For the Service Code passed, it loads all SpecialServiceGroup. From this list of SpecialServiceGroups, it then determines the correct SpecialServiceGroup based on the list of Special Services that the customer has requested. This SpecialServiceGroup is what is printed in Tracking#.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI49297

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21531907