Readmes are available
IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
APAR status
Closed as program error.
Error description
The Fixpack 8 and 9 are referring to /etc/init.d instead of /opt/netcool/ssm/bin for the 'ssmagent' binary.
Local fix
Options : 1) Modify the init script by adding the absolute path to EXEDIR, FULLCFGDIR variables as Fixpack 7 # ls -l /etc/rc3.d/S98ssmagent lrwxrwxrwx 1 root other 25 May 13 03:30 /etc/rc3.d/S98ssmagent -> /etc/init.d/init.ssmagent # 2) Delete the existing /etc/rc3.d/S98ssmagent softlink pointing to /etc/init.d/init.ssmagent file and create the softlink to point to /opt/netcool/ssm/bin/init.ssmagent # ln -s /opt/netcool/ssm/bin/init.ssmagent /etc/rc3.d/S98ssmagent
Problem summary
**************************************************************** USERS AFFECTED: Users of SSM 4.0 FP8/9 on Unix/Linux **************************************************************** PROBLEM DESCRIPTION: SSM fails to start during system boot after FP8/FP9 is installed. **************************************************************** RECOMMENDATION: Upgrade to Fix Pack 10 for SSM 4.0. ****************************************************************
Problem conclusion
Recent changes to init.ssmagent in FP8/FP9 made it unable to find the real SSM bin directory if run as a multiply-indirect symlink: symlink --> symlink --> ... --> init.ssmagent This has been fixed as init.ssmagent can now handle any number of symlinks. The fix for this APAR is contained in the following maintenance packages: | fix pack | 4.0.0-TIV-SSM-FP0010
Temporary fix
Comments
APAR Information
APAR number
IZ76098
Reported component name
NETCOOL SYS SVC
Reported component ID
5724P4300
Reported release
400
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2010-05-17
Closed date
2010-06-21
Last modified date
2010-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL SYS SVC
Fixed component ID
5724P4300
Applicable component levels
R400 PSN
UP
Document Information
Modified date:
21 June 2010