IZ74894: "CLOSE SITUATION EVENT WITH NOTE" NOT WORKING WITH A COMMON NOTE

APAR status

• Closed as fixed if next.

Error description

• ENVIRONMENT:
  6.2.1 - Windows Single box Installation
  
  PROBLEM DESCRIPTION:
  "Close Situation event with Note" action performed on multiple
  events is not giving the possibility to specify a common "Note"
  for all selected events while this is feasible when performing
  event acknowledgement.
  
  PROBLEM RECREATION:
  1. Problem can be recreated using the following situation:
  ________________________________________________________________
  
  E:\work>tacmd viewsit -s test_pure_sit
  Name                      : test_pure_sit
  Full Name                 : test_pure_sit
  Description               :
  Type                      : Windows OS
  Formula                   : *IF *VALUE NT_Event_Log.Computer *EQ
   MARGHERITA *AND *VALUE NT_Event_Log.Source *EQ EventCreate *AND
   *VALUE NT_Event_Log.Log_Name *EQ Application
  Sampling Interval         : 0/0:0:0
  Run At Start Up           : Yes
  Distribution              : Primary:MARGHERITA:NT
  Text                      :
  Action Location           : Agent
  Action Selection          : System Command
  Universal Message Category:
  Universal Message Severity:
  Universal Message         :
  True For Multiple Items   : Action on First item only
  TEC Severity              :
  TEC Forwarding            : Y
  TEC Destination           : 0
  ________________________________________________________________
  
  with advanced settings so that Display Item is set to
  "Description_U".
  
  2. Trigger two events with the OS command:
  ________________________________________________________________
  
  eventcreate /S margherita /L Application /t ERROR /u
  Administrator /ID 1 /D "TEST"
  
  eventcreate /S margherita /L Application /t ERROR /u
  Administrator /ID 1 /D "TEST_2"
  ________________________________________________________________
  
  3. Acknowledge the two events and verify that with one
  operation it is possible to put a common "note"
  
  4. Verify that this is not working when closing the situation
  event with Notes
  
  Approver:
  CM
  

Local fix

Problem summary

• When closing mulitple pure events with comments the comment is
  only noted for the first event. The same comment should be noted
  for all events that are closed when multi selecting and closing
  events.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R622 PSN

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