IZ74839: TEP HANGS WHEN ADDING 'WAIT UNTIL A SITUATION IS TRUE' OR 'EVALUATE A SITUATION NOW' ITEMS IN WORKFLOW EDITOR

APAR status

• Closed as program error.

Error description

• Environment:
  
  ITM 6.2.1 FP1
  TEPS: reproduced on Windows 2003 and SLES10 (but may occur on
  other platforms also)
  TEP Client: reproduced with Java WebStart client and Windows
  Desktop Client (but may occur on Browser client also)
  
  Problem:
  
  The TEP client hangs after dragging "Wait until a
  situation is true" icon, or after dragging the "Evaluate a
  Situation now" icon into a new Policy.
  
  The environment included a Hub TEMS with 7000+ Situations in it.
  The hang occurs when processing this large list of Situations.
  
  TL3CNP confirmed that this issue is addressed by internal defect
  107492; however, that was only included in 6.2.2 since it was
  found during 6.2.2 testing.  To get a fix at the 6.2.1 level of
  maintenance that they're at requires an APAR (per Approver
  instructions).
  
  Approver: KM (SM)
  

Local fix

• Increasing the Java heap size to "-Xms256m -Xmx512m" (instead of
  the default "-Xms128m -Xms256m") helped in one case, though it
  still required an hour to present the list of Situations to
  select from.
  
  Another workaround that seemed to work initially was to copy an
  existing Policy that already had the "Wait Until a Situation is
  True" or "Evaluate a Situation Now" items in it, then edit that
  copy.  For some reason editing the existing items in that copy
  of the policy did not hang.
  

Problem summary

• When creating a workflow and using the "Wait until Situation is
  true" activity, the Workflow Editor feature can use a lot of
  resources such as CPU and memory on the portal client machine if
  there are a large number of situations to display in the list.
  

Problem conclusion

• The Workflow Editor now loads the situation list dialog as a
  background thread. A progress bar was added to the status area
  of the workflow palette.
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | fix pack | 6.2.1-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R621 PSY

     UP