Question & Answer
Question
What level of support Sterling Call Center and Store PCA (formerly COM PCA) provide for Global Trade Identification Number (GTIN)?
Answer
GTIN is the evolving standard for product identification. The
Sterling Multi-Channel Fulfillment Solution uses GTIN to cross-reference
between item definitions of different catalog organizations. For more
information about defining catalog organizations, see the Sterling
Multi-Channel Fulfillment Solution Platform Configuration
Guide.
There is no additional
restriction/ functionality introduced with respect to GTIN in COM PCA (in
comparison to the DOM functionality). GTIN is involved in the same
functionality as in DOM.
GTIN is exposed as GlobalItemID="" in
search and create (for items) API’s. Some examples are createItem,
manageItem with respect to creation and maintenance functionality;
getItemDetails, getItemList, getItemListForOrdering with respect to the search
functionality.
However, Ordering or Fulfillment API’s do not expose this
GTIN, because ordering and fulfillment are done at Enterprise level. Here,
the Item ID in a combination with the Enterprise code can be used for a unique
recognition.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
FAQ3094
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Document Information
Modified date:
16 June 2018
UID
swg21518471