Question & Answer
Question
Attribute FollowupDate defaults to a high value during alert creation.
Answer
Call Center/Store Application v8.5
The FollowupDate attribute
defaults to 02 Jan 2400 when an alert is created from the Call Center/Store
Application.
A high date such as 02 Jan 2400 is treated as a null
date by the application. If nothing is entered against the follow up date field
in the UI, the application defaults its value to a high date. In case the high
date is undesirable, the pre-command method for createException can be
implemented to stamp a different date instead.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
FAQ3893
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Document Information
Modified date:
16 June 2018
UID
swg21517526