Question & Answer
Question
MCF WMS Manifestation - Manifestation failes when add to manifest with Third party Billing on UPS shipments "3035 Package # 1 Invalid countr
Answer
Probelm description:
User can not print UPS lables at all.
The user, when adding UPS orders to manifest are getting the
below error message and they are not printing. The users have been manually
generating the tracking numbers on offline machine and then adding them back
into Yantra. This takes a lot longer time to ship the orders and its affecting
the production.The user enters the information as
“Third party collect” from Yantra end its reflects as a
“Collect” from the FedEx end in the labels. Because of that the
drivers started collecting charges from the customers.
Customer provided a fix for a Fedex label issue in
which in case of freight terms 'TC' they changed 'ShipmentChgType' to 'TPB' and
added a 'AlternatePartyRecord' tag with attribute 'ID_AcctNumber' in a user
exit as per the attached mail. Now they are getting an error
during manifestation of UPS label . During thier investigation involving
Progistics Server they found that input xml sent to Progistics for UPS label
printing has a ‘BILLTHIRDPARTY’ tag which is expecting other
information like ‘COUNTRYSYMBOL,’CITY’ etc. besides
‘ACCOUNT’ number which is currently being sent. It seems that they
need to add other attributes to ‘AlternatePartyRecord’ tag like
'country','address','city' etc.
Error code:
3035 Package # 1 Invalid country symbol for third party billing SHM5-A
Resolution:
Custome has added condition for UPS in the User exit YCSBeforeShipCartonUE to suport UPS carriers.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
FAQ2870
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Document Information
Modified date:
16 June 2018
UID
swg21517410