Currency Conversion in Sterling Multi-Channel Selling and Fulfillment Suites

Answer

Question 1:

Does Sterling perform currency conversions (depending on the locale of the fulfillment partner – warehouse/owned inventory ship node/ ENTship node)? If yes, how is it possible to achieve this configuration?

Answer:

Yes, Sterling does perform currency conversions. To create a currency conversion: In the Configurator/Applications Manager, select Platform > Internationalization > Currency Conversions. Define the conversions from and to the base currency chosen.

Refer to the Platform Configuration Guide (all versions of the product), Section 8.7: Defining Currency Conversions, for details of configurations required.

Question 2:

What is the significance of the “Currency” and “EnterpriseCurrency” attributes at the ‘Order/PriceInfo’ element level and how are they tied to the ‘OrderRelease/@Currency’ attribute during release and the ‘Order/OrderLines/OrderLine/Item/@CostCurrency’ at the item level?

Answer:

   
• ‘Order/PriceInfo/@Currency’ is the order currency; that is the currency the order was placed in.
   
• ‘Order/PriceInfo/@EnterpriseCurrency’ is the currency of the enterprise (comes from the locale set for the enterprise).

The other two attributes (‘OrderRelease/@Currency’ and ‘Order/OrderLines/OrderLine/Item/@CostCurrency’) are defined by the price program of the seller. The seller defines the currency and the cost currency of all the items specifically in the Price Program in use.

Why is that when a user (with a different locale) accesses the order, there is no conversion in the currency associated with the order (depending on the locale to which the user is tied to), even though the time associated with the order changes due to the same reason?

Answer:

The order total would be always shown in the transaction currency. However, the user can view the converted totals in the enterprise currency. This can be done from the Order Charge and Tax Summary screen.

For more details, refer to the Localization Guide, Section 1.1.6 Currency.