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COM PCA: Exchange Order invoice is not seen for Advanced Exchange Orders

Question & Answer


Question

COM PCA: Exchange Order invoice is not seen for Advanced Exchange Orders

Answer

When the Return Order is Cancelled and the payment APIs are run on the Exchange Order, the invoice for the Exchange Order is not seen on the Exchange Order Payment Details screen in COM.

This was a defect in the product. The defect was fixed and delivered as a part of SSCAP version 7.11 HF 80 to address the issue for the Advanced Exchange Order scenario. For more details on the fix, please refer to the release notes for version 7.11.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

FAQ2731

Document Information

Modified date:
16 June 2018

UID

swg21517193