APAR status
Closed as program error.
Error description
Please open an apar with the following severity and information: Severity: 2 Approver:RP Compid: 5724C04PS Tivoli Enterprise Portal Server Abstract:CEV not retrieving old TEC events when closing other events Environment: TEPS, all platforms Problem Description: If the CEV is showing the maximum number of events, and the user closes a TEC event currently in the CEV, the CEV does not repopulate the view, up the the maxiumum event limit, with older TEC events that have rolled off, but are still open Detailed Recreation Procedure: Related Files and Output: Indicate log location, trace levels used, command output, configuration files, coredumps, etc.
Local fix
n/a
Problem summary
If the Common Event Viewer is showing the maximum number of events, and the user closes a TEC event currently in the Common Event Viewer, the Common Event Viewer does not repopulate the view, up to the maxiumum event limit, with older TEC events that have rolled off, but are still open. For example, if there are 100 open TEC events in the CEV, and a new one is received, the oldest event will roll off the list. Then if a user closes a TEC event in the CEV, there will be only 99 events in the list, and the old event that rolled off the list will not reappear, even though it is still open.
Problem conclusion
The TEC connector was modified to pull old events from TEC when any events are closed or removed from the Common Event Viewer event cache. The fix for this APAR is contained in the following maintenance packages: | interim fix | 6.2.0.2-TIV-ITM-IF0001
Temporary fix
Comments
APAR Information
APAR number
IZ33776
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-10-02
Closed date
2009-02-17
Last modified date
2009-02-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEPS
Fixed component ID
5724C04PS
Applicable component levels
R620 PSY
UP
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Document Information
Modified date:
17 February 2009