APAR status
Closed as program error.
Error description
Customer has ITM 6.1 FP06, monitoring Windows event viewer, the Situation event is sent to TEC successfully, but event is not processed. Following error is displayed in the reception log: . ### END EVENT ### PROCESSED 1~63896~1~1206730489(mars 28 14:54:49 2008) ### EVENT ### ITM_NT_Event_Log;source='ITM';sub_source='Primary:Q4R600:NT';cms _hostname='PPROD ITMG0001.PROD.PIRSR';cms_port='3661';integration_type='N';master _reset_flag='';a ppl_label='';situation_name='Event_COM_Critical';situation_type= 'P';situation_or igin='Primary:Q4R600:NT';situation_time='03/28/2008 14:54:50.000';situation_stat us='Y';hostname='Q4R600';origin='172.21.16.141';adapter_host='HU B_PPRODITMG0001' ;severity='CRITICAL';date='03/28/2008';msg='Event_COM_Critical[( Source="COM" AND Type="Error" ) ON Primary:Q4R600:NT (Source=COM Type=Error )]';situation_displa yitem='';category='None';category_u='None';computer='Q4R600';knt _date='03/28/08' ;description='Not located in C:\WINDOWS\System32\netevent.dll;;C:\WINDOWS\System 32\xpsp2res.dll. The description for Event ID ( 99 ) in Source ( COM ) could no t be found. It contains the following insertion string(s): 2 COD2 3 2008-03-28 _14:54:49 COD2_ViSecuriteCAIS INTRO\BTSAdm Windows 99 ? Fujitsu.DMR.Exceptions.F DException:_FDException@Fujitsu.DMR.CAIS.Security_:_La_cha?ne_de _caract?re_n'est _pas_en_base_64_valide. ___at_Microsoft.VisualBasic.CompilerServices.Symbols.Co ntainer.InvokeMethod(Method_TargetProcedure,_Object[]_Arguments, _Boolean[]_CopyB ack,_BindingFlags_Flags) ___at_Microsoft.VisualBasic.CompilerServices.NewLateBi nding.LateGet(Object_Instance,_Type_Type,_String_MemberName,_Obj ect[]_Arguments, _String[]_ArgumentNames,_Type[]_TypeArguments,_Boolean[]_CopyBac k) ___at_RAMQ.C O.COD2_ViSecuriteCAIS_cpo.Securite.VerifierSignature(CaisMessage __objCaisMessage ,_Object__strTypIntrvn,_Boolean__bolIntvObli,_Boolean__blnVerifT imeStampPKCS7,_c olctInfoSigna&__objColcInfoSigna,_XmlElement__xmlElemSignature) ___at_RAMQ.CO.C OD2_ViSecuriteCAIS_cpo.Securite.TraiterSignature(colctInfoSigna& __objColcInfoSig na,_XmlDocument&__objX';description_u=' ';entry_time='1080328145449000';event_id ='99';log_name='Application';log_name_u='Application';server_nam e='Primary:Q4R60 0:NT';knt_source='COM';source_u='COM';time='14:54:49';timestamp= '108032814544900 0';type='Error';user='N/A';user_u='N/A';situation_eventdata='~'; END ### END EVENT ### PARSING_FAILED~'Line 1: syntax error' . Similar to apar IZ11449 but not the same. Tin Kam reviewed this: . The double semicolon was escaped by the TEMS (turning into 4 seimicolons) and for some reason, that causes the single quote in the rest of the data not to be escaped which subsequently caused the parse fail error on the TEC side. .
Local fix
Problem summary
If an ITM event data contains single quotes after an escaped semi-colon or tilda, the single quote(s) are not properly escaped in the event forwarded to TEC causing a parse fail error on the TEC server.
Problem conclusion
The Translate_ResultBuffer function has been changed to properly escaped single quotes after escaped semi-colon's or tilda's. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.1.0-TIV-ITM-FP0007 | fix pack | 6.2.0-TIV-ITM-FP0001
Temporary fix
Comments
APAR Information
APAR number
IZ18978
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-04-01
Closed date
2008-05-21
Last modified date
2008-05-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R610 PSY
UP
R620 PSY
UP
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Document Information
Modified date:
21 May 2008