APAR status
Closed as program error.
Error description
When adding Application Support to a remote HUB TEMS, program KDSTSNS is called to actually perform the task. RAS1 tracing is necessary if any errors are encountered during the operation. Without RAS1 tracing it is almost impossible to diagnose and correct any remote seed issue. Environment: Windows environment where adding Application Support to a remote HUB TEMS usually z\OS is required. This can also apply to adding Application Support to remote HUB TEMS on Unix/Linux or Windows from a Windows machine. Detailed Recreation Procedure: To recreate: 1. From Manage Tivoli Enterprise Monitoring Services, right click on any shown application then select Advanced - Add TEMS Application Support. 2. Provide the information requested to connect to the HUB TEMS 3. Select the Application Support SQL files to seed, to select multiple files, depress and hold the Ctrl key. Press OK to perform the operation. 4. After the operation is complete, check the %CANDLE_HOME%\logs directory for the RAS1 tracing logs with KDSTSNS in their name. Related Files and Output: None. Approver:CM
Local fix
To add RAS1 tracing to a current environment and perform this APAR manually do the following: 1. Open a DOS Prompt. 2. CD to the ITM directory: cd %CANDLE_HOME%\InstallITM 3. Set the following environment variables. set KBB_RAS1=ERROR (UNIT:KDS ALL) set KBB_VARPREFIX=% set KBB_RAS1_LOG=c:\IBM\ITM\logs\%(computername)_kdstsns-.log INVENTORY=C:\IBM\ITM\logs\%(computername)_kdstsns.inv COUNT=03 LIMIT=5 PRESERVE=1 MAXFILES=9 4. Make sure all files in the %CANDLE_HOME%\logs directory with KDSTSNS in their name have been deleted. 5. Launch kinconfg.exe from this directory as follows: kinconfg.exe -L%CANDLE_HOME%\InstallITM\NEWKDSTSNS.log 6. Collect from the %CANDLE_HOME%\logs directory all the files that have KDSTSNS in their name. Also, file NEWKDSTSNS.log from the %CANDLE_HOME%\InstallITM directory.
Problem summary
ITM seed program (KDSTSNS.EXE) does not provide tracing to aid debugging.
Problem conclusion
Added code to establish RAS tracing for KDSTSNS. when used to Add Application Support through MTEMS. The fix for this APAR is included in the following maintenance vehicle: | interim fix | 6.1.0.7-TIV-ITM-IF0003
Temporary fix
Comments
APAR Information
APAR number
IZ15685
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-02-15
Closed date
2008-12-15
Last modified date
2012-12-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R610 PSY
UP
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Document Information
Modified date:
14 November 2022