Readmes are available
IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
APAR status
Closed as program error.
Error description
The logMonX subagent is not retrieving all the description of the event from the Event Viewer on 64 bit Windows. It should gather at least 1k of characters and it is not doing so. Agreed. While we have not seen this problem since SSM 3.2.0 (after which it was fixed for 32-bit), the customer has provided ample evidence that LogMonX is failing to retrieve event log descriptions on x64 Windows, even under SSM 4.0. Please log an APAR with a title like: "LogMonX fails to retrieve event log messages on x64 Windows." - Dan
Local fix
no local fix.
Problem summary
**************************************************************** USERS AFFECTED: **************************************************************** PROBLEM DESCRIPTION: **************************************************************** RECOMMENDATION: Upgrade to 4.0.0-TIV-SSM-LA0001 ****************************************************************
Problem conclusion
If the agent is running under WoW64, and fails to find a DLL, it tries again with FS redirection turned off. Fix available in 4.0.0-TIV-SSM-LA0001.
Temporary fix
Comments
APAR Information
APAR number
IZ08151
Reported component name
NETCOOL SYS SVC
Reported component ID
5724P4300
Reported release
320
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2007-11-06
Closed date
2007-11-29
Last modified date
2007-11-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL SYS SVC
Fixed component ID
5724P4300
Applicable component levels
R400 PSY
UP
Document Information
Modified date:
29 November 2007