Direct links to fixes
APAR status
Closed as program error.
Error description
When you download a managed asset from IBM Process Designer, a web browser window opens to download the file. If your IBM Business Process Manager uses WebSEAL as the authentication provider, you are asked to log in again because IBM Process Designer does not know your credentials. After you log in, the download starts and succeeds. When you then attempt to download another managed asset from IBM Process Designer, your existing browser session is reused, but you get a NullPointerException on the page instead of the asset starting to download.
Local fix
Before you try to download the managed asset from IBM Process Designer, close your browser. That way, your browser forgets your session and when you next try to download an asset you are asked for credentials and the download succeeds. If you are using IBM BPM V8.5.7, you can use the web Process Designer instead to download managed assets.
Problem summary
No additional information is available.
Problem conclusion
A fix is available for IBM BPM V8.5.5.0 that corrects the logic so IBM Process Designer acknowledges the user is already logged in. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR55727: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR55727, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR55727
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-04-11
Closed date
2016-05-25
Last modified date
2016-05-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2023