Direct links to fixes
APAR status
Closed as program error.
Error description
During startup messages are shown in the logs. [1/28/16 17:22:26:363 CET] 00000013 WSDefaultPrin W SECJ4062W: Cannot find the credential information. [1/28/16 17:22:26:364 CET] 00000014 WSDefaultPrin W SECJ4062W: Cannot find the credential information. [1/28/16 17:22:26:369 CET] 00000013 PrivExAction E J2CA0044E: The Connection Manager failed to get a Subject from the security service associated with ConnectionFactory jdbc/com.ibm.ws.sib/twprocsvr_bus. Received exception javax.security.auth.login.LoginException: Incorrect authDataEntry and alias is: PROCSVRME_MessagingCluster_Auth_Alias
Local fix
Problem can be circumvented by editing sib-engines.xml. Check in Websphere ISC the names of the authentication aliases configured in the system. Then check if those are matching the listed authentication aliases. There might be differences like listed below PERFDWME_bpme.Messaging_Auth_Alias PROCSVRME_bpme.MessagingCluster_Auth_Alias compared to PERFDWME_Messaging_Auth_Alias and PROCSVRME_MessagingCluster_Auth_Alias Changing the name of the Auth aliases fixes the issue.
Problem summary
When you create an IBM Business Process Manager (BPM) deployment environment (DE) by using the IBM BPM DE wizard in the administrative console and modifying the name of the cluster that hosts the messaging infrastructure, the messaging engine configuration still points to the authentication data alias based on the default messaging cluster name, which does not exist. As a result, you see server startup errors.
Problem conclusion
An interim fix for IBM BPM V7.5.1.2 is available that ensures the messaging engine authentication alias name is configured consistently, based on the actual messaging cluster name. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Temporary fix
Comments
APAR Information
APAR number
JR55353
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-18
Closed date
2016-03-31
Last modified date
2016-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2023