APAR status
Closed as program error.
Error description
Uncaught exception handler should either not run support assistant or should not get DB connections when running support assistant
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Affects customers using IIDR 11.3.3 for all engines. * **************************************************************** * PROBLEM DESCRIPTION: * * SUPPORT ASSISTANT HANGS AND PREVENTS THE SUBSRIPTION FROM * * EXECUTING AN ABORT/SHUTDOWN AFTER IT HITS AN UNCAUGHT * * EXCEPTION. * **************************************************************** * RECOMMENDATION: * * Upgrade to IIDR 11.3.3.2-23 for all engines. * ****************************************************************
Problem conclusion
This issue is fixed by applying IIDR 11.3.3.2-23 for all engines.
Temporary fix
Comments
APAR Information
APAR number
JR54762
Reported component name
IDR FOR NETEZZA
Reported component ID
5725E3002
Reported release
B33
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-18
Closed date
2017-06-16
Last modified date
2017-06-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IDR FOR NETEZZA
Fixed component ID
5725E3002
Applicable component levels
RB33 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTRGZ","label":"InfoSphere Data Replication"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B33","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
16 June 2017