APAR status
Closed as program error.
Error description
If you enable X.509 certificates for authentication, a "500 error" occurs when a shopper first visits the store after the enablement.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce V7 users who want to enable X.509 certificate PROBLEM ABSTRACT: Cannot access storefront on first visit after enabling X.509 certificates BUSINESS IMPACT: Shopper encounters an error and might think that the store is unavailable. RECOMMENDATION:
Problem conclusion
Commit the transaction right after the session EJB is created so that shoppers do not encounter an error.
Temporary fix
Comments
APAR Information
APAR number
JR54321
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-09-17
Closed date
2015-12-13
Last modified date
2015-12-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021