APAR status
Closed as program error.
Error description
With contract price index enabled, when multiple price facets are selected, for example, selecting price facet 0-100 and 100-200 to display the product which had 0-100 or 100-200 price range, the solr query would compose incorrect fq parameter, therefore, empty result will be returned and shopper will see no product.
Local fix
Problem summary
USERS AFFECTED: wc.70fep7.apar wc.70fep8.apar wc.70fep.dev wc.bumblebee PROBLEM ABSTRACT: multiple selection of price facet not working with contract price index BUSINESS IMPACT: With multiple selection+contract price index, price facet do not work well, when one price section were selected, other price section show zero count. RECOMMENDATION:
Problem conclusion
Query changes from fl=catentry_id&facet=true&facet.field={!ex=price_USD}price_USD&f acet.query=price_USD:({* 100} 100)&facet.query=price_USD:({100 200} 200)&facet.query={!ex=price_USD}price_USD:({200 300} 300)&facet.query={!ex=price_USD}price_USD:({300 400} 400)&facet.query={!ex=price_USD}price_USD:({400 500} 500)&facet.query={!ex=price_USD}price_USD:({500 *})&wt=xml&q=*:*&fq=catalog_id:"10001"&fq=parentCatgroup_id_face t:( "10001_10006")&fq=storeent_id:("10001")&fq=published:1&fq=-(cate nttype_id_ntk_cs:ItemBean AND parentCatentry_id:[* TO *])&fq={!tag=price_USD}price_USD:(({* 100} 100)) TO fl=catentry_id&facet=true&facet.field={!ex=price_USD}price_USD&f acet.query={!ex=price_USD}price_USD:({* 100} 100)&facet.query={!ex=price_USD}price_USD:({100 200} 200)&facet.query={!ex=price_USD}price_USD:({200 300} 300)&facet.query={!ex=price_USD}price_USD:({300 400} 400)&facet.query={!ex=price_USD}price_USD:({400 500} 500)&facet.query={!ex=price_USD}price_USD:({500 *})&wt=xml&q=*:*&fq=catalog_id:"10001"&fq=parentCatgroup_id_face t:( "10001_10006")&fq=storeent_id:("10001")&fq=published:1&fq=-(cate nttype_id_ntk_cs:ItemBean AND parentCatentry_id:[* TO *])&fq={!tag=price_USD}price_USD:(({* 100} 100))
Temporary fix
Comments
APAR Information
APAR number
JR53728
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-06-30
Closed date
2015-07-21
Last modified date
2015-07-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021